Provide consistent and meaningful customer experiences
Fact: Customers who shop across multiple channels have a higher lifetime value than single channel customers, both in terms of revenue and their likelihood to remain loyal to your brand. In other words, these are the customers you want more of! Therefore, it’s time to forget about channel silos and drive your business across every available platform including, mobile, digital, in-store, via social media and with your next level customer service.
With Avenue, your business can deliver a seamless customer experience however your customer is exposed to your brand. Utilising years’ worth of experience working alongside online businesses, our team has developed omni-channel software integrations which cater for the modern business. The modern buyer’s journey is one that extends across multiple channels - today’s consumer expects to be able to make a purchase online, in-store, on social media or via a trusted sales professional. Every ecommerce business needs to cater for a world in which one purchase often involves many channels.
Avenue allows your business to sell everywhere and anywhere, all while arming you with key integration tools that serve as the central hub for all of your existing channels. This means that you can sell to customers via: