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Expertise

Digital transformation for seamless experience

As the digital consultancy division of Pronto Software, Pronto Woven helps organisations harness the power of real-time interactions from a single source of truth – to simplify operations and enhance customer and employee experience. By extending the capabilities of Pronto Xi ERP, Pronto Woven creates digital transformations which create a complete seamlessly integrated digital eco system. Our team of experts adopts a customer and user-centric focus with design thinking to map out the entire user’s digital journey, from supporting engagements across your Point of Sale (POS), ecommerce website, digital marketplaces to the sales teams on the road.

Some of components which help to create these transformations include:

  • Powerful e-commerce solutions designed to enhance user experience
  • Customer self-service portals for invoicing and service calls
  • Sales and Customer relationship management applications
  • API third party integrations to extend your capability and reach

Supercharge your business with streamlined sales channels

Having the capacity to achieve near real time integration with your Enterprise Resource Planning (ERP) software is the holy grail of the ecommerce and sales world. Our team can help your business to use one source of truth throughout all your sales touchpoints and all teams are working with unified information and system for valuable insights and maximise conversations.

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Tap into the power of design thinking

Collaboration is at the heart of everything we do here at Pronto Woven. Why? Because the best solutions are developed when we work alongside our partners and share expertise. Pronto Woven’s design thinking framework sees our team going beyond the visual aspects of a product or website - we drill down into the overall experience that a solution offers.

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Delivering an unforgettable user-experience

Effective user-experience (UX) design underpins any successful ecommerce website and requires a holistic approach. By factoring in all aspects of a customer’s interaction with your company, we’re ensuring every website visitor has a positive experience which creates returning customers.

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Development that goes above and beyond

Building a robust solution which grows alongside your business is where the real expertise lies. Our developers have decades’ worth of experience building and customising existing solutions according to business’ specific needs and long-term goals.

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Ongoing support at your fingertips

We’re your long-term technology partners, which means we’re committed to delivering end-to-end solutions, in addition to any long-term support as required. Our friendly and reliable team of experts is on-hand whenever you need us.

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