Empower your customer with self-service
When it comes to paying invoices on time, statistics prove Australian businesses are notorious for lagging on payments. This can place unnecessary strain and stress on companies, causing additional financial and administrative costs, reduced cash flow and in worst case scenarios, damaged business relationships. Pronto Xi Customer Central strives to make this common problem history with a fully integrated invoice payment management tool that allows customers to access, review and pay invoices. Customers can pay their account or each invoice and can also reprint an invoice or forward them on as needed.
Your accounts team can easily share visibility to view current, paid or overdue invoices all on the one screen. They can also add notes to each customers detailing past interactions or reminders sent for consistent customer communications. Incentivise payments by choosing to offer discounts for early payments or penalties for late payments, send reminder emails,trigger reminders at the click of a button, organise payment confirmation emails and thank you notes quickly… and so much more!